Case Study — Healthcare Industry
1457,842
LinkedIn followers. Zero ad spend. Four years.

A healthcare company came to us with barely any social presence. We ran their entire content operation across four platforms for four years. Every LinkedIn result here was 100% organic.

10.7% Peak Engagement (avg ~2%)
37 Warm Leads via Polls (1 Year)
$0 LinkedIn Ad Spend
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4
Years Managed
4
Platforms
2,900+
Posts Created
162K+
Organic Impressions
The Client

A Healthcare Company That Needed the Right Audience, Not Just Any Audience

They're a healthcare company that matches nurse practitioners and physician assistants with collaborating physicians — a legal requirement in over 30 states before those clinicians can practice. Small team, based on the East Coast, already running Google Ads. They understood marketing, but their social media was practically nonexistent.

When they came to us, their LinkedIn had 145 followers and 17 engagements a month. Instagram had some following but no strategy behind it. Facebook was propped up almost entirely by paid ads. TikTok didn't exist yet.

Their audience is specific: NPs, PAs, and advanced practice clinicians who need a collaborating physician to start or continue practicing. They needed an agency that understood the regulatory landscape — collaborative practice agreements, state-by-state supervision laws, the difference between full practice authority and restricted practice states. They didn't want to explain their industry every week. They wanted a team that already got it.

Our Approach

We Studied Their Industry Like It Was Our Own

We put our full team on the account: strategist, designer, copywriter, and project manager. Every person independently researched the client's industry before we created a single post. We studied their audience — nurse practitioners, physician assistants, and APCs — and learned how they talk, what they care about, and what makes them stop scrolling.

Across all four platforms, we handled strategy, copywriting, design, scheduling, publishing, and daily community management. 2,900+ posts over four years. Every comment got a real, informed response — not a template.

"So well prepared for our first call that we were able to jump right in without my having to spend time explaining how we do things. She already knew from her own research."
— Jeff C., Founder, CraftOptics (separate client)
Featured Tactic — The Poll-to-DM Pipeline

On LinkedIn, we built a poll strategy that doubled as a lead generation engine. We ran 52 polls in one year, each one tied directly to the client's service. The answer options were designed so their audience was essentially telling us they needed exactly what this client offers.

We tracked every single voter — over 85% were their target audience. Then we took every qualified lead and messaged them directly, addressing their specific pain point. Out of 308 poll voters, 37 warm leads went straight to DMs. That's a 12% conversion rate from poll voter to DM lead.

In a high-ticket industry where one or two signed clients covers years of social media investment, those numbers matter.

The Results

LinkedIn: 100% Organic. Every Single Month.

100% Organic — $0 Paid Impressions, $0 Paid Engagement

Every follower, every impression, and every engagement on LinkedIn was organic. Zero ad spend across all four years. The reports confirm it: paid impressions = 0 and paid engagement = 0 for every single reporting period.

April 2022
145
Followers
17
Monthly Engagements
636
Monthly Impressions
February 2026
7,842
Followers
5,967
Peak Annual Engagements
60K
Annual Impressions
+5,308%
Follower growth
10.7%
Peak eng. rate
(avg: ~2%)
162K+
Total organic
impressions
887
Posts published

Follower Growth by Year

Year 1
1,670
Year 2
3,712
Year 3
7,673
Year 4
7,842
Audience Quality

We Didn't Just Grow a Number. We Built the Right Audience.

>20%
of followers are direct target customers (NPs, PAs, APCs)
>40%
hold senior or decision-maker positions
1,358
healthcare visitors to their page in 2025

Followers are often called a vanity metric — and for most companies, they are. But more than 20% of this client's LinkedIn followers were nurse practitioners, physician assistants, and other advanced practice clinicians. Their direct target customer. Over 40% held senior or executive-level positions — the people who actually make buying decisions.

We didn't build a random audience. We built one filled with the exact people this company needs to reach, in an industry where a single signed client can cover the cost of social media management for years.

Full Platform Coverage

LinkedIn Was the Star. We Managed All Four.

Instagram
3,882 → 7,612
Followers
2.4M
Organic views (2023)
253
DMs received (2023)
Facebook
1,992 → 4,933
Followers
4.8–8.5%
Organic eng. rate (avg: 1–3%)
3,700–5,800
Yearly organic engagement
TikTok
0 → 1,189
Followers (from scratch)
250+
Videos published

Our organic content was the base for everything. On Instagram, every view and engagement in 2023 was organic — the client later added their own paid campaigns. On Facebook, the client ran separate paid ads, but our organic engagement rate held steady well above the 1–3% industry average. TikTok we built from zero, repurposing top content for short-form video.

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In Their Words

What the Client Said

"Clarisse and her team has been an incredible asset to our company over the past few years. They create beautifully designed, on-brand social media content with thoughtful, well-structured copy — and always delivers it on time and with a clear plan in place. They're organized, communicative, and consistently responsive, making them a true pleasure to work with!"
— Annie D., Founder & CEO

What the Numbers Mean

37 qualified prospects moved from a LinkedIn poll vote to a direct DM conversation with this client's team. In a high-ticket healthcare industry where a single signed client can cover the cost of social media management for years, the ROI math is straightforward.

More than 20% of their LinkedIn audience are the exact people who buy their service. Over 40% are in senior roles with buying power. That's not random reach — that's an audience built with intention, one post at a time, over four years.

And every bit of it was organic. No ad budget. No boosted posts. Just consistent, strategic content from a team that studied the industry and showed up every single day.

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